Testimonials

       
Kirk M.
Kent, WA
2/21/2012
 

Great service, fair pricing, honest dealing.  It is so rare to find an automotive shop where they just deal straight with you.  They never try to overstate a small problem, or understate a big one.  They always call before doing any work, and present less expensive alternatives if possible.

Highly recommend them!
           


Breanne C.
Simi Valley, CA
2/28/2011

I was a loyal customer for two and a half years until I moved out of state. Always wonderful service! They always made sure that all my fluids were good, topped off my fluids, washer fluid, air pressure. If ever something else other than my oil change needed to be done, they did not pressure me to get it done that day but warned me when would be best to get it done. They treated me very respectfully, gave me great deals for being a returning customer.

I would highly recommend these guys for anyone in the Kent/Covington area. There's one also located in Maple Valley which gets a little busier than in Kent. However, either one you go to, they are very loyal and trustworthy. I wish I could transport them to So Cal!!! :)

Good service, back on the road the same day!

 

by SDR923 at Citysearch

Service at this shop is "top notch". My wife brought her vehicle to them to have new tires installed and have the alignment checked. After inspecting the vehicle it was found that one of the rear wheel bearings was bad and the struts needed to be replaced.

My wife was treated with great respect, everything explained to her in a fashion that was not condesending, they did not try to sale her service she didn't require, as other shops have done in the past. She left the shop with full understanding of what needed to be done to the vehicle, and was confident that the repairs that needed to be done would be done right. We haven't had any other things go wrong with the vehicle, but if they do, this shop will be where the vehicle is taken to be repaired.

 

Don Delaney
7/25/2014

Always great service and they know what they are doing. Super friendly staff!

 

G.W
Black Diamond, WA
7/25/2014

Rich and Grace are awesome! They deliver great service at a fair price!

 

Jackie Treadwell
7/18/2014

Grace and Rich are outstanding they have and hopefully continue to go to all lenghts to give me the very best treatment price and attention I Raychem 1,000,000+

 

Jackie Treadwell
7/12/2014

Rich and Grace are practical and realistic and kind and fix everything as prudently as they are able they are wonderful!

 

Dea Hendrix
7/12/2014

I was in and out! Thank you, I loved not waiting

 

Bob Mayovski
6/20/2014

Thanks for the quit turn around on my brake job guys

 

ROBERT SODERGREN
6/20/2014

Always excellent service, my favorite shop!

 

Chris McCain
6/06/2014

You guys are great..thanks!

 

Bill Hitchcock
5/02/2014

We have nothing but great service from automotive experts. They have serviced our 1999 F350 truck, our 2003 PT cruiser and now the volkswagen jetta. Thank you.

 

G.W
Black Diamond, WA
5/02/2014

Great service and friendly staff!

 

Anonymous
4/28/2014

Just on the expensive side...

 

Steve Mills
4/04/2014

Good job thanks

 

George Florit
3/28/2014

You guys are BRILLIANT ! Thank you so much for your help with this last big job and the deferred payment thing! We really appreciated that :)

 

R.S.
Maple Valley, WA
3/07/2014

These guys are the best!

 

Nancy Bryant
2/14/2014

 Thank you for your quick service

 

C.C.
Maple Valley, WA
2/14/2014

Super great company for all your automotive needs .Will reccommend to all family members.. thanks

 

Rebecca Carroll
1/23/2014

I got superior service and it was good to know exactly what i needed for my vehicle.friendly staff and i Will come back for sure!

 

 George Florit
1/07/2014

Rich Always answers the phone ! He's Fair and up front and TRUST is the overwhelming feeling I felt the first time our paths crossed 3 yrs ago..I have recommended my Father In Law and he's now a regular customer w/ his 4 cars ! WELL DONE GUYS !!

 

Patti Delaney
1/07/2014

Not only do you deliver excellent customer service, but the repairs, service, etc I have received from your shop have been a great experience!! Thank you!! Keep up the good work! I am spreading the word about you by word of mouth - that is the best reference of all!

 

Brian Richardson
1/06/2014

I have used automotive experts at least 5 times and they have always got it right the first time. Most importantly if additional work is required they call me and let me know what it will cost and if I wish to have it done . I won't take my vehicles anywhere else. Top notch mechanics and staff with in up sell BS like many shops

 

Jen Wales
1/06/2014

I always feel like I can trust you guys to be honest with me, and the work is always done quickly and with quality, for a fair price. Since the first time I came there and thought I had something more expensive wrong with my car, and you could have sold me that fix, but instead made the much less expensive fix. You really earned our business. Thanks!

 

Anonymous
1/06/2014

Always effecient and can be seen fast for my many oil changes since I drive so much for work.

 

Lori E. Buentemeier
1/06/2014

Automotive Experts are honest and stand behind their work. I had a estimate from a dealership to replace the motor in my car's seat for 1,200.00 a few years ago, Automotive Experts was doing some work on the car and told me they replaced the fuse that ran my car seat. They fixed it as part of the service never knowing I had this other estimate. After that they now take care of my daughters VW Bug. Great service, honest and affordable.

 

H.M.
Kent, WA
1/06/2014

Automotive experts has always taken good care of our vehicle. They are honest in their assessments and fair in their pricing. They really do quality work with the customers best interest in mind. We will always choose them and would recommend them to family and friends!

 

Mary Kennedy
1/06/2014

You're always so helpful and I appreciate that. When I needed to come in your Service Manager always accommodates around my schedule. Great customer service. Plus I just love Grace, a woman that knows cars...

 

Chris McCain
1/06/2014

Always fair and trustworthy.. Great qualities for a repair shop!

 

April Hadden
1/06/2014

Service is always reliable, they go out of their way to assist you. Pricing is fair and reasonable. Customer service is top notch.

 

BILL DYER
1/06/2014

Job done right 1st time , every time. thank you

 

Kevin Currier
1/06/2014

My appointment was on time and my truck was ready when promised.

 

Joseph Lind
1/06/2014

Great customer service, a model for small business success.

 

Dane Olsen
1/06/2014

Having a rare car can be difficult to find someone that you trust working on it so that the work is done right. Your mechanic Eric and service writer Listened to my concerns and addressed them properly. I will now bring all my vehicles to your shop for service.

 

ROBERT SODERGREN
1/06/2014

Love this shop! Great service, reasonable pricing, work always done quickly and correctly. You guys are my automotive go tos!